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Welcome to D&R Boats
OCONTO, Wis. (August 16, 2005) – Cruisers Yachts, a premier manufacturer of luxury yachts, recently announced D&R Boatworld of Green Brook, NJ as a recipient of its third annual coveted dealer award for excellence in customer satisfaction (Cruisers Yachts CSI Awards). The award, developed by the National Marine Manufactures Association (NMMA), honors the dealer’s ongoing tradition of exceeding customers’ expectations throughout the entire boat buying process. This year’s recipients were recognized during the company’s annual dealer meeting on Aug. 3 at the Renaissance Vinoy Spa & Golf Resort in Saint Petersburg, Fla. This is D&R Boatworld’s second Cruisers Yachts CSI Award.
“Our staff is dedicated to making our customers’ experience as convenient and customized as possible,” said Robert Barone, President of D&R Boatworld. “A boat is one of the largest investments a person can make, so we strive to fit our buyers with a yacht that meets their needs and offers amenities they’ll be able to enjoy for years to come.”
“While Cruisers Yachts presents the prestigious award, it’s actually our customers that select the honorees,” said Jim Viestenz, president of Cruisers Yachts. “Part of the Cruisers Yachts customer service equation is ongoing communication with customers through surveys and other vehicles.”
Dealers are selected based on the results of surveys and overall dealer satisfaction from Cruisers Yachts owners. To be recognized, a Cruisers Yachts CSI Award recipient must maintain an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by consumers who have purchased a new boat. About D&R Boatworld D&R Boatworld, a family owned and operated business, sells three lines of boats at three different locations: Green Brook, Normandy Beach, and Jersey City, NJ. D&R Boatworld had annual sales revenues of approximately $20 million in 2004 and was ranked among the Top Five dealers for customer service by each one of its boat lines. The dealership was named 2004 “Dealer of the Year” by Boat & Motor Dealer Magazine for nearly 50 years of service to the boating community of New Jersey, along with outstanding customer service, innovative mobile service department, and pro-active marketing and promotion efforts. For more information on D&R Boatworld, visit www.dnrboatworld.com.
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D&R Boats - Serving the New Jersey boaters needs with factory authorized parts, warranty repairs, sales, financing and expert service since 1956!
Visit Our New Website - dnrboatworld.com Award winning dealers for:
Now with (3) showroom and marina locations; Green Brook- on Rt 22 east, Liberty Landing Marina at Liberty State Park in Jersey City-on the Hudson River over looking the beautiful Manhattan and Statue of Liberty skyline, and Route 35S in Mantoloking - on the Jersey Shore. |
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D & R Boatworld
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271 HIGHWAY 22 EAST GREEN BROOK, NJ 08812, USA |
Toll-free 866-366-6439 Tel 732-968-2600 Fax 732-968-0473 Email Us |
